Terms & Conditions
On receipt of the reservation inquiry form or email, we will contact you and provide you with a confirmation of availability and villa rate (including any applicable tax).
Due to high demand Villa East Indies is usually booked in advance. Reservations are handled on ‘first come first served” basis. To confirm reservation 50% deposit is required and the balance should be settled within 60 days upon your arrival.
Changes to Bookings
All requests for changes to bookings must be made in writing. While Villa East Indies will endeavour to accommodate booking changes this will only occur subject to availability.
Villa East Indies requires that all cancellations are notified in writing.(Fax or email is acceptable.)
Where a booking is cancelled a minimum of three months before the booked arrival date, the deposit will be refunded in full.
Cancellations made less than three months prior to the arrival date forfeit all monies paid by the guest in relation to the booked stay. Final payments are non refundable.
Unless otherwise noted our booking seasons are:
10 Jan – 25 Jun, 1 Sept – 19 Dec, excludes Easter
26 Jun – 1 Aug, 17 – 31 Aug, Easter 25 Mar – 01 Apr 2016
02 – 16 Aug, 19 Dec to 09 Jan
Minimum Stays and Rental Rates
Minimum night’s stays are as follows:
Low Season: 2 nights
High Season: 5 nights
Peak Season: 7 nights
We may agree to a shorter stay on a case by case basis.
Rental rates also vary according to the season, rental rates are subject to change without notice.
All rates are exclusive of tax and service charges and are quoted in United States Dollars. (US$) unless for Indonesian Residents where they will be quoted in IDR.
All taxes are in accordance with government regulations. Service charge is applied at the industry standard.
Rates are for room rentals per night only. All other costs are at the expense of the Guest unless noted as inclusions on the written confirmation advice.
Please Note: It is the policy of Villa East Indies that all guests sign a credit card authorization form at check-in to cover the possible cost of any damages that may occur to the rented premises due to the occupancy of the premises by the guest. All guests will also be required to sign a “Waiver of Liability” form at check in.
Functions and Events
Villa East Indies must approve any functions or events you plan to hold during your stay in one of our properties, including approval for guest numbers that exceed 50% above the number of guests registered to stay. Such approval is at the sole discretion of Villa East Indies and will be priced accordingly. Full terms and conditions for the staging of functions and events will be forwarded upon application.
Villa East Indies reserves the right to insist on the appointment of a professional Event Organizer before permission to hold a function is granted.
Damages, breakages or losses
Guests are responsible for looking after the property, leaving it in good order and in a clean condition. Guests also undertake to pay for damages, breakages or losses they may be responsible for during the period of their stay. Villa East Indies reserves the right to reclaim the hired property if the hirer, members of the guest party or guest visitors cause excessive damage or mess.